Experience and Dedication
Ontracks Consulting is the leading North American implementer of IBM Maximo and operational improvement firm. The first Platinum IBM Maximo Business Partner, we focus on delivering enterprise implementations and helping our clients realize tangible and sustainable operational improvements.
Founded in 2007 by a group of senior EAM consultants, the practice has grown to incorporate one of the largest in-house teams specialized in Maximo products and services. ALL of our employees, from senior management to our consultants, interact on a daily basis with our clients, working collaboratively to produce real, long-term, and sustainable benefits.
In 2021, Ontracks became one of The Cohesive Companies, which form a wholly owned but independently operated business unit of Bentley Systems (www.bentley.com). The Cohesive Companies provide advisory, systems integration, and technology strategies and services to help infrastructure owner-operators advance their BIM, enterprise asset management (EAM), and asset lifecycle information (ALIM) environments through performance digital twins. The Cohesive Companies comprise PCSG (leading provider of digital advisory services for built-environment owners), SRO Solutions (leading UK-based provider of solutions for IBM’s Maximo EAM software), Cohesive Solutions, and Ontracks Consulting (leading North American implementers of Maximo, helping owner-operators to continuously improve their asset management) and Cohesive Asset Performance (leading global integrator for Asset Performance Modeling).
We are committed to delivering on our promises and ensuring client satisfaction. The trust our client’s place in us is best reflected by the fact that over 80% of our new business is from existing clients and the large majority of our new business comes from word of mouth. With extensive experience in diverse industries including Oil and Gas, Energy, Utilities, Government, Forestry Products, and Manufacturing we truly understand the challenges our clients face.
Working with Ontracks
An engagement begins with consultations between our senior management and a prospective client. At this point, we can jointly define the problem and scope out a solution. The next step is to perform a project initiation. We will bring the right resources to the team to build a working knowledge of the client’s organization, design the solution, build an implementation plan, and business case. The Project Implementation Plan is presented to the client and used as the scope document for the resulting phases of work. Our Solution Architect, most often a member of our senior management, remains with our clients from those initial meetings to our project closure presentation to provide continuity to the delivery team as well as a consistent resource to our client’s project sponsor. Our projects end when our project objectives have been met and accepted by our clients and our clients are satisfied; not when the final invoice is submitted.
EAM Implementation Approach
At Ontracks, we strive to truly understand your business and processes prior to proposing a long-term solution.
The Ontracks Team is made up of highly motivated individuals who understand that delivering value to our clients is the first priority. We reward the successes we share with our employees through a profit-sharing program, opportunities for growth, employee benefits, and competitive salaries.
Ontracks employs both IT professionals and Management Consultants. If you’re looking to join a fast-paced, growing company, we would like to hear from you.Careers
Ontracks understand the power of partners. That’s why, alongside our platinum partnership with IBM, we’ve developed strategic partnerships with the best Maximo service and technology providers in the market.Partners
We’re proud of our track record and reputation. Ontracks has delivered numerous asset management solutions to leading companies in the Oil & Gas, Energy, Transportation, Government, Manufacturing, Forestry, and Mining industries.Customers
Ontracks has offices throughout North America. Our customer support and account management teams are passionate about IBM Maximo as well as our customers, and it shows in the level of service we provide. Call or email us with your inquiries.Contact Us
Ontracks is a member of the IBM Community of Users. We believe that the success of Maximo is education and information. Whether you are looking for a quick answer or a technical deep dive, there are many resources available to users.Resources
News and Events
Find out about our latest offerings, including training and webcasts with our events calendars. Visit our newsroom for up-to-date information on Ontracks and IBM Maximo.Implementation