In the 3rd installment of our Maximo Service Request introduction, you will see how the new work center format easily leads the user through the creation of a service request, including easily identified classifications and responses to streamline data capture and ensure you get the information you require to make good business decisions around validity, criticality and resource availability for maintenance work.
For more information, check out this brief video overview of Maximo service requests in work centers.
Read part one here: https://ontracks.com/blog/maximo-service-requests/
Read part two here: https://ontracks.com/blog/create-maximo-service-request/
Lisa Sorensen is a Senior Consultant at Ontracks Consulting. She has spent more than 16 years specializing in Maximo implementation, process documentation, end-user support, and training experience and is an IBM Certified Asset Management 7.6 Functional Analyst. A strong believer in ensuring that the end-user’s everyday work life is made easier with good planning and implementations of Asset Management.